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Privacy Policy

Privacy Policy

Bond Travel (hereinafter referred to as "our company") recognizes that protecting your personal information is an important responsibility and will manage and use such information appropriately in accordance with the following privacy policy.

1. Information we collect

We may collect the following information:

  • Information you enter on the website (such as your name, address, telephone number, email address, passport number, etc.)

  • IP address, login information, purchase history, computer connection information

  • Session information, such as page response times, length of visit, and how users navigated from page to page

  • Comments, feedback, product reviews, recommendations, personal profiles

  • Payment information (including credit card information)

2. Purpose of Use of Information

We use the information we collect to:

  1. Provision and operation of the Service

  2. Providing you with customer support and technical assistance

  3. Send you personalized service notifications and promotional messages

  4. Compiling statistical data for service improvement

  5. Fulfillment of legal and contractual obligations

3. Sharing of Information

We will only share your information with third parties in the following circumstances:

  1. To make travel arrangements

    • We will provide your personal information (e.g. name, passport number, etc.) to transportation and accommodation providers, insurance companies, etc. required for the trip you have booked.

  2. Joint Use

    • Our group companies will jointly use information necessary to contact you and provide services (e.g., sales information and product delivery).

4. Data Retention

Our data is hosted on the Wix.com platform, which offers secure data storage, stores your data on firewall-protected servers, and handles your payment information securely in compliance with PCI-DSS (Payment Card Industry Data Security Standard).

5. Communication

We may contact you to:

  • Account notifications and troubleshooting

  • To conduct surveys or request feedback about our services

  • Get the latest news and promotions

We will contact you via email, telephone, text message and postal mail.

6. Your rights

You have the right to request:

  • Access to personal information held

  • Correcting, amending or deleting information

  • Opting out of communications and marketing

If you would like to do so, please contact:
Email: info@bondtravel.club
Mailing address: Bond Travel Customer Service, 4-4-5-302 Himonya, Meguro-ku, Tokyo 152-0003

7. Changes to this Privacy Policy

We reserve the right to change this Privacy Policy at any time. Changes will be effective when they are posted on the website. If there are any material changes, we will notify you of the updated policy.

inquiry

For inquiries regarding personal information, please contact us at the email address or postal address listed above.

Bond Travel operates with transparency and respect for your privacy.

Date of enactment: December 26, 2024

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